ok8013 Terms and Conditions

General Introduction

These terms and conditions ("Terms") apply to the ok8013 platform and all of its services. By visiting the ok8013 website, creating an account, playing any game, or using any betting service, you agree to abide by these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

ok8013 is an online casino and sports betting platform that provides a safe and enjoyable gaming experience for users in Bangladesh. We place fair play, transparency, and user protection as our highest priorities.

Account Registration and Eligibility

To open an account and use services on ok8013, you must meet the following eligibility requirements:

2.1 Age Requirement

ok8013 services are available only to individuals aged 21 (twenty-one) or older. Minors are strictly prohibited from creating accounts and playing games. We may request valid identification at any time to verify age.

2.2 One Account Per Person

Each user may operate only one account. If a single individual is found to hold multiple accounts, all such accounts along with their balances and bonuses will be forfeited.

2.3 Providing Accurate Information

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false or misleading information will result in immediate account closure.

2.4 Identity Verification (KYC)

In the interest of security and fraud prevention, ok8013 may request identity verification documents at any time. This may include a national identity card, passport, or other valid identification documents. Withdrawals may be put on hold until verification is complete.

Account Security

You are responsible for keeping your ok8013 account secure. Follow the guidelines below to protect your account:

• Use a strong password and never share it with anyone.
• Change your password regularly and use a different password for each platform.
• If you notice any suspicious activity, inform the support team immediately.
• Always log out after using a public or shared device.
• Allowing any other person to use your account is prohibited.

ok8013 will not be held responsible for any loss resulting from unauthorized use of your account, unless it is proven that the loss was caused by a fault in our system.

Deposits and Withdrawals

4.1 Deposit

bKash, Nagad, Rocket, and Upay can be used to deposit funds into ok8013. The minimum deposit amount for each method is ৳500 (five hundred taka). Deposits are generally credited to the account instantly.

4.2 Withdrawal

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawals from a successfully verified account are generally completed within 15 minutes to 2 hours.

4.3 Payment Method Terms

Withdrawals are generally made using the same method used for the deposit. ok8013 complies with anti-money laundering (AML) policies and reserves the right to conduct additional verification for suspicious transactions.

4.4 Currency

All transactions on ok8013 are conducted in Bangladeshi Taka (BDT / ৳).

Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000. Depositing ৳12,000 or more will add the maximum ৳5,000 bonus, bringing the total balance to ৳17,000.

5.2 Wagering Requirement

Before withdrawing the welcome bonus, a betting turnover of 10 times (10x) the total bonus amount must be completed. Example: if you receive a ৳1,000 bonus, you must complete a ৳10,000 turnover before a withdrawal can be made.

5.3 Bonus Usage Terms

• One account will receive the welcome bonus only once.
• Bets placed with bonus funds will follow the same rules as the game in question.
• Any attempt to claim bonuses through fraudulent means will result in account closure.
• ok8013 reserves the right to modify or cancel any promotion.

5.4 VIP Program

The ok8013 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback applies at each tier — up to 0.2% at Bronze, up to 0.4% at Silver, up to 0.6% at Gold, and up to 0.8% weekly cashback at Platinum. It is possible to advance to higher tiers based on the amount played and consistency of play.

Betting and Gaming Rules

6.1 Game Operation Policy

All games available on ok8013 are operated by internationally recognized game providers, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, and others. Game outcomes are entirely impartial and determined by Random Number Generator (RNG) technology.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed in the game interface. ok8013 reserves the right to change the betting limits for any user.

6.3 Technical Errors

If a game is interrupted mid-round due to a server error, network issue, or software malfunction, ok8013 will attempt to cancel that round and refund the bet amount. However, ok8013's liability for losses caused by technical issues is limited.

6.4 Sports Betting

For sports betting, if a match is cancelled the bet will be refunded. If a match is not played on the field or the result is changed, ok8013 will settle the bet in accordance with the relevant game provider's policy.

Prohibited Activities

The following activities are strictly prohibited on ok8013. Violating these prohibitions may result in immediate account closure and forfeiture of all balances:

• Operating multiple accounts to take advantage of bonuses.
• Using the platform for money laundering or channeling illegal funds.
• Attempting to hack, crack, or interfere with the software system.
• Operating games through bots, automation tools, or artificial intelligence.
• Attempting to win games through collusion with other users.
• Operating an account under a false identity or in another person's name.
• Harassing or threatening ok8013 staff.

Intellectual Property

All content displayed on the ok8013 website — including logos, brand names, graphics, text, software, designs, and other materials — is the intellectual property of ok8013 or its respective licensors.

Except for personal, non-commercial use, any copying, reproduction, distribution, or commercial use of any content requires prior written permission from ok8013. Unauthorized use may result in legal action.

Limitation of Liability

ok8013 accepts no responsibility in the following situations:

• Game disconnections caused by the user's internet connection being cut off.
• Issues arising from third-party software or technical faults.
• Losses caused by the user's own negligence or sharing of their password.
• Service interruptions during unexpected system maintenance.
• Differences between game outcomes and the user's subjective expectations.

ok8013 provides the service on an "as is" basis and does not guarantee uninterrupted or error-free service. However, we always strive to deliver the best service using the best available technology and security measures.

Account Suspension and Closure

10.1 Closure by ok8013

ok8013 may suspend or permanently close an account without notice in the following circumstances:

• Violation of any clause of these Terms.
• Fraudulent or suspicious activity.
• Providing false information during registration.
• Failure to meet regulatory or legal requirements.

10.2 Closure by the User

You may close your account at any time by contacting our support team. You will have the opportunity to withdraw any valid balance before the account is closed; however, any bonus balance will be cancelled if there are incomplete wagering requirements.

Privacy and Data Retention

ok8013 places the highest importance on the privacy of users' personal information. The information you provide is used only for the following purposes:

• For account verification and management.
• For processing financial transactions.
• To prevent fraud and ensure security.
• To meet legal and regulatory obligations.
• To communicate with you regarding service-related matters.

ok8013 does not sell your information to third parties. Please read our Privacy Policy for details on how data is collected and used. All information is kept secure using SSL encryption technology.

Responsible Gaming

ok8013 believes that online gaming is a form of entertainment, not an addiction. We give responsible gaming the highest priority and offer the following features:

• The ability to set personal deposit and betting limits.
• A self-exclusion option to pause your account for a set period.
• The ability to review your gaming history and spending.
• Assistance and referrals for identifying signs of problem gaming.

If gaming is beginning to affect your personal life, family relationships, or financial situation, please contact our support or visit our Responsible Gaming page.

Dispute Resolution

If a dispute arises regarding your account, game results, or transactions, please follow the process below:

1. First, submit your complaint through our 24/7 live chat support.
2. If the issue is not resolved via live chat, email us at [email protected] with full details.
3. Include details of the complaint, relevant screenshots, and account information in your email.
4. ok8013 will review the logs of the relevant game provider and inform you of a decision within a reasonable time.

In disputes over game results, server logs will be considered the final proof. If a technical error is confirmed, ok8013 will provide appropriate compensation.

Changes to Terms

ok8013 reserves the right to modify, add to, or cancel these rules and terms at any time. For significant changes, we will endeavor to notify registered users by email or via a notice on the platform.

Continued use of the platform after updated terms have been published will be taken to mean that you have accepted the new terms. Please visit this page regularly.

Contact & Support

If you have any questions about these rules and terms or need any assistance, please contact us:

• 24/7 Live Chat Support — available in Bengali.
• Email: [email protected]

Our support team is available seven days a week, twenty-four hours a day, according to Bangladesh Standard Time (BST, UTC+6). We are always ready to help with any questions, complaints, or suggestions you may have.