ok8013's Privacy Policy
Protecting your personal information is ok8013's top priority. This policy explains in detail how your information is collected, used, and stored.
About This Privacy Policy
When you use the ok8013 website and platform, you provide us with certain personal information. This Privacy Policy ("Policy") explains how we collect that information, why we collect it, how we use it, and how we keep it secure. It is an essential legal document governing your relationship with ok8013.
This policy applies to all services, mobile interfaces, and related activities on the ok8013 platform. By registering on or continuing to use the platform, you are considered to have agreed to the terms of this policy. If you disagree with any part of this policy, please refrain from using our platform.
ok8013 places the highest importance on user privacy. We believe you have full rights over your information and that protecting those rights is our responsibility. This policy is designed so you can easily understand what we do with your information.
What Information We Collect
The ok8013 platform collects various types of information in order to provide its services. Below is a breakdown of the information collected by category:
2.1 Registration and Identity Information
When you register on ok8013 or create an account, we collect the following information:
- Full name
- Date of birth (for age verification purposes — for users aged 21 and above only)
- Email address
- Mobile number
- Username and password
- National ID card or passport number (as part of the identity verification and KYC process)
2.2 Financial Information
We collect financial transaction information to process deposits and withdrawals:
- bKash / Nagad / Rocket / Upay mobile banking number
- Transaction amount and date
- Transaction ID and reference number
- Deposit and withdrawal history
2.3 Automatically Collected Information
The following information is automatically recorded while using the platform:
- IP address and device information
- Browser type and language settings
- Traffic source and duration of visit
- Cookie and session data
- Game play history and betting patterns
2.4 Communication Information
When you contact us via live chat support or email, records of those conversations are retained for service quality improvement and dispute resolution purposes.
Core Principles of Data Protection
ok8013 manages your information in accordance with the following core principles:
Lawful Collection
We collect information only for legitimate purposes and with your consent. No information is collected through deceptive means.
Limited Purpose Use
Collected information is used only for the defined purpose — it is not sold to third parties.
SSL Security
All information is protected using SSL encryption technology, which prevents unauthorized access.
Minimal Data Collection
Only as much information as is necessary to provide the service is collected — no excess information is requested.
Data Accuracy
It is important that your information remains accurate and up to date. You may request changes to your information at any time.
Defined Retention Period
Once the need has passed or legal obligations have been met, information is securely deleted.
How We Use Your Information
ok8013 uses collected information for the following purposes:
| Purpose of Use | Type of Information Applicable | Legal Basis |
|---|---|---|
| Account creation and management | Identity and contact information | Contractual necessity |
| Financial transaction processing | Financial information | Contractual necessity |
| Age and identity verification (KYC) | Identity information, government documents | Legal obligation |
| Customer service and support | Contact information, conversation records | Legitimate interest |
| Fraud and money laundering prevention | All types of information | Legal obligation |
| Responsible gaming monitoring | Gaming history, behavioral data | Legitimate interest / user protection |
| Service improvement and analytics | Automated and usage data | Legitimate interest |
| Promotional communications (where consent is given) | Email, mobile number | Consent |
ok8013 never sells your personal information to third parties. However, information may be shared in certain specific circumstances — as detailed in the section below.
When Information Is Shared With Third Parties
ok8013 shares information in the following limited circumstances and under strict confidentiality agreements:
5.1 Service Provider Partners
We work with trusted third-party partners for payment processing, KYC verification, and game software supply. These partners use information only to complete their designated tasks and are required to comply with our privacy standards.
5.2 Legal Obligations
If there is a court order, government directive, or lawful request from a law enforcement authority, ok8013 may provide the required information in accordance with the law. In such disclosures, we always follow legal procedures and make every effort to protect user rights.
5.3 Fraud Prevention
Limited information may be shared with regulatory bodies or industry partners for the purposes of anti-money laundering (AML) and fraud detection.
5.4 Business Transfer
If ok8013's business is sold, merged, or restructured, user information may be transferred to the new ownership. However, the terms of this policy will remain in effect.
Important: ok8013 never sells, rents, or exchanges your information to third parties for marketing or advertising purposes.
Cookies and Tracking Technologies
The ok8013 website uses cookies to improve your experience. Cookies are small data files stored on your device.
6.1 Types of Cookies We Use
- Essential Cookies: Required for the site's core functionality — login sessions and security.
- Functionality Cookies: To remember your preferences, such as language and display settings.
- Analytics Cookies: To understand usage patterns — entirely in an anonymous manner.
6.2 Cookie Control
You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some parts of the website to not function properly.
How Your Information Is Kept Secure
ok8013 has implemented both technical and administrative measures to keep your information secure:
- SSL/TLS encryption is used for all data transfers.
- Sensitive information is stored on servers in encrypted format.
- System access is restricted to authorized personnel only.
- Regular security audits and vulnerability assessments are conducted.
- Firewalls and intrusion detection systems are actively in place.
- Staff receive regular training on data privacy.
In the event of a data breach, we will notify you as promptly as possible in accordance with applicable law and take corrective action.
How Long Information Is Retained
ok8013 does not retain information beyond what is necessary. The retention period depends on the following factors:
- All information is retained while the account remains active.
- After an account is closed, information may be kept for a defined period to fulfill legal obligations.
- Financial transaction records are maintained as required by anti-money laundering laws.
- Once all legal obligations have been fulfilled, information is securely and permanently deleted.
User Privacy Rights
As an ok8013 user, you are entitled to the following rights:
Right to Access Information
You can find out at any time what information ok8013 holds about you and how it is being used.
Right to Correct Information
If any of your information is incorrect or incomplete, you can request that it be corrected.
Right to Delete Information
You have the right to request deletion of your information where there is no legal obligation to retain it.
Right to Object to Processing
In certain circumstances, you can object to the processing of your information.
To exercise these rights, please contact our support team via live chat. We will process your request as quickly as possible. Some requests may require identity verification before they can be fulfilled.
Protecting Children and Minors
ok8013 is intended for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age verification is in place during the registration process.
If we are informed that information from a minor has been collected by mistake, we will immediately close that account and permanently delete all associated data. Parents or guardians can report any concerns of this nature to our support team.
External Links and Services
Game software services displayed on the ok8013 platform, such as Pragmatic Play, JILI, PG Soft, Spribe, and others, are governed by their own privacy policies. These providers may collect certain information while delivering their gaming services.
ok8013 works with bKash, Nagad, Rocket, and Upay for payment processing. Each of these services has its own privacy policy. We do not control the data practices of these third parties, but we only work with trusted and secure partners.
Updates to the Privacy Policy
ok8013 may change or update this privacy policy from time to time. Reasons for changes may include: addition of new services, changes in law, or changes in business strategy.
For significant changes, we will notify you in advance by email or through the platform. The updated policy will take effect from the date it is published. If you continue to use the platform after a policy change, you will be considered to have agreed to the new terms.
The latest updated version of this policy will always be available on this page. We recommend that you visit this page regularly.
This privacy policy was last updated in 2026. If you have any questions, please contact us via our 24/7 live chat.
Contact Regarding Privacy
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please get in touch with us. ok8013's dedicated support team is available in Bengali 24 hours a day, 7 days a week.
Live Chat Support: Active 24/7 — get instant assistance from any page on the platform.
Email: [email protected]
After receiving your privacy-related request, we will respond as quickly as possible. If identity verification is required, we will let you know.